This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• AccountA unique account created for You to access our Service or parts of our Service.
• AffiliateAn entity that controls, is controlled by or is under common control with a party, where 'control' means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• CompanyRefers to ZB Marketing & Consultancy Ltd, 124 City Road, London, England, EC1V 2NX.
• CookiesSmall files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• DeviceAny device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal DataAny information that relates to an identified or identifiable individual.
• ServiceRefers to the Website.
• Service ProviderAny natural or legal person who processes the data on behalf of the Company.
• WebsiteRefers to ZB Marketing & Consultancy, accessible from https://www.zbmarketing.co.uk
• YouThe individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, Town, City, Postal code
• Chat transcripts and communications submitted via our Live Chat / WhatsApp integration

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including to monitor the usage of our Service.
• To manage Your Account: To manage Your registration as a user of the Service.
• For the performance of a contract: The development, compliance and undertaking of the purchase contract.
• To contact You: By email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To manage Your requests: To attend and manage Your requests to Us.

Cookies Policy

We use cookies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They help us understand how you use our site and provide you with a more personalised experience.

Managing Your Preferences

You can manage your cookie preferences at any time through our cookie consent banner. We categorise our cookies into:

• Essential: Necessary for the website to function correctly, including storing your consent preferences and maintaining active live chat sessions.
• Analytics: Help us understand how visitors interact with the site.
• Marketing: Used to provide more relevant advertisements.

Live Chat & Third-Party Integrations

Our website utilizes a live chat feature to facilitate communication. When using this feature, we may temporarily store session data in your browser's local storage to maintain the chat interface during your visit. If the chat redirects you to WhatsApp or a third-party application, your data and communications will also be subject to the privacy policies of those respective platforms.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: